How to put on a Signia ITE hearing aid
Step by step placement of a Signia in-the-ear hearing aid, including how it should sit once it is seated correctly.
Patient education
How-to videos
Short guides from the manufacturers who build your devices, grouped by what you are trying to do. If a video does not match what you are seeing, call us. Menus change between models and software versions, and we would rather walk you through it than have you guess.
Getting started
Connectivity and apps
Pair with the Smart 3D app
Connect your ReSound hearing aids to the Smart 3D app so you can adjust volume and programs from your phone.
Pair Signia with an iPhone
Walk through Bluetooth pairing between Signia hearing aids and an iPhone, including where the settings live.
More how-to videos
Common questions
The video does not match what I see on my device.
Manufacturers change menus and housing designs between models and software versions, and these videos are filmed on one particular model. If the steps do not line up, stop rather than improvising. Call us and we will tell you what applies to your exact device.
How often should I clean my hearing aids?
A quick wipe at the end of each day, with a fuller clean on the schedule we set with you at your fitting. How often wax guards need changing varies a lot between people, which is why we go over it individually rather than giving one number to everyone.
My hearing aids sound quiet or dead. What should I try first?
Start with the simple things: confirm they are charged or have a fresh battery, and check whether the wax guard or microphone openings are blocked. If that does not restore them, bring them in. Do not keep poking at the receiver, since that is where damage usually happens.
Do I have to pay for adjustments and cleanings?
Follow-up care is part of what we do rather than something billed separately at every visit. If you are unsure what is included in your particular plan of care, ask us and we will tell you plainly.
Can I watch these instead of coming in for my follow-up?
No. These cover handling and everyday care. They cannot verify how the devices are performing in your ears, which is what a follow-up is for. Use them between visits, not in place of them.
More questions are answered on our FAQ page.
Videos are a starting point, not a substitute for a visit
These are general manufacturer guides. They are not tailored to your prescription, your ear anatomy, or the specific settings we programmed for you. If your hearing aids feel wrong, sound wrong, or stopped working, book a visit rather than troubleshooting alone.
Still stuck?
We would rather you call than fight with it.
Adjustments, cleanings, and troubleshooting are part of your care, not an extra. Bring the devices in and we will sort it out with you.